Effective Date: [23rd October 2023]

Thank you for shopping at Traction Teamwear. Please read this Delivery & Returns Policy carefully before placing an order with us.

Delivery Information:

1. Delivery Time: The delivery time for your order is subject to the availability of stock at Traction Teamwear. While we strive to fulfill your order as quickly as possible.  For items in stock, we aim to dispatch your order within 1-2 business days. If an item is out of stock or stock is not held we will dispatch your order as soon as possible.
2. Stock Availability: Please be aware that Traction Teamwear does not hold stock for some of our brands. In such cases, the delivery time may vary, and we will inform you of the expected delivery date upon order confirmation.
3. Estimated Delivery: Customers should allow approximately 4 weeks for their orders to arrive. We understand the importance of your order, and we assure you that we will make every effort to get your items to you as soon as possible.

Returns & Exchanges:

1. Return Eligibility: Returns must be made within 30 days of receiving your order. Please ensure that the item is in its original condition, unworn, and with all tags attached.
2. Customised & Made To Order Products: We regret to inform you that customized products cannot be returned or exchanged. Please double-check your order details, including sizing and customization options, before completing your purchase.
3. Size Guides: We strongly recommend that customers consult our size guides before placing an order to ensure the correct fit. Returns due to sizing issues for non-customized items will be accepted at the customer’s expense.  Returns due to sizing issues for customized or made to order products are not eligible for refund or exhange.
4. Return Process: If you wish to return a non-customized item, please notify Traction Teamwear via email at elliot@tractionmedia.uk before returning the item. Customers are responsible for the return shipping costs. For returned items, refunds will be issued minus the original delivery fee.
5. Exchanges: Exchanges are possible for non-customized products. If you need a different size or color, please follow the return process mentioned above and place a new order for the desired item.

Contact Us:

If you have any questions about our Delivery & Returns Policy, please contact us at:

Email: elliot@tractionmedia.uk

Phone: [+44 (0) 7759 110603]

Traction Teamwear reserves the right to amend this policy at any time without prior notice. Changes to this policy will be effective immediately upon posting on our website.

Thank you for shopping at Traction Teamwear!